Question 1

Do you offer a free plan?

Accepted Answer

Yes. BibGenie includes a free plan so you can get started before upgrading to a paid subscription.

Question 2

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription by visiting the billing page.

Question 3

Can I change my plan?

Accepted Answer

You can't switch directly between paid plans mid-cycle right now. If you want a different plan, cancel the current subscription first and then subscribe to the new one.

Question 4

Where can I get help and support?

Accepted Answer

Join our active Discord community where our development team and fellow researchers are ready to help.

Question 5

What types of Zotero attachments can be added to the chat context?

Accepted Answer

Currently, we support adding PDF attachments and WebPage attachments to the chat context. Support for other file types is currently in development and will be available soon.

Question 6

How does BibGenie securely access my research papers?

Accepted Answer

BibGenie connects to your Zotero library through official, secure APIs. Your research data remains completely private and secure, stored locally on your device. We never upload your research content or index to external servers.

Question 7

Can I integrate my own AI models and APIs?

Accepted Answer

Absolutely! BibGenie supports custom LLM configurations where you can set up multiple AI models using your own API hosts and keys. You can seamlessly switch between different models during research sessions for optimal results.

Question 8

Which versions of Zotero are supported?

Accepted Answer

BibGenie fully supports Zotero 8.x and is also compatible with Zotero 7.x.

Question 9

Does BibGenie support full-text intelligent search for all documents in the Zotero library (RAG scenario)?

Accepted Answer

Currently, the version mainly focuses on the literature reading scenario, solving the problem of AI-assisted literature reading. The full-text intelligent search scenario for all documents in the Zotero library (RAG scenario) will be supported in the next major version (v1.x).

Question 10

Does BibGenie support Deep Research based on the library in Zotero?

Accepted Answer

Currently, the version mainly focuses on the literature reading scenario, solving the problem of AI-assisted literature reading. The Deep Research based on the file library in Zotero will be supported in the next major version (v1.x).

Question 11

Where are my chat records saved? Will they be uploaded to the server?

Accepted Answer

Chat records are only saved to Zotero's local database and will not be uploaded to any server!

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