Cookie Policy

How we use cookies and similar technologies on our website

2025/03/10

Introduction

This Cookie Policy explains how BibGenie uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Analytics Cookies: These cookies help us understand how visitors interact with our website.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled:

  • Authentication Cookies: Used by Better Auth to maintain your login session and remember your authentication state
  • Session Cookies: Store your session token and user information (expires after 7 days)
  • Security Cookies: Cloudflare Turnstile for protecting against fraud, spam, and abuse
  • Payment Cookies: Stripe cookies for secure payment processing

Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Theme Preference Cookie (active_theme): Remembers your selected theme preference (light/dark mode)
  • Language Cookie: Remembers your language preference (English/中文)
  • User Preferences: Store your settings and choices across sessions

Third-Party Service Cookies

  • Crisp Chat: Customer support chat widget for real-time assistance
  • Stripe: Payment processing and subscription management

Different cookies have different retention periods:

  • Session Cookies: Expire after 7 days of inactivity
  • Authentication Cache: Stored for 1 hour for performance optimization
  • Theme Preference: Stored for 1 year

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

  • Delete cookies from your device at any time
  • Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
  • Set your browser to notify you when you receive a cookie
  • Opt-out of analytics by using browser extensions or the opt-out tools provided by analytics services

Browser-Specific Instructions

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

Please note that if you choose to block or delete essential cookies, you may not be able to access certain areas or features of our website, including:

  • Logging into your account
  • Making payments or purchases
  • Saving your preferences and settings
  • Using certain interactive features

Data Processing

Some of our analytics and service providers may process data outside your country. We ensure that all third-party services comply with applicable data protection regulations, including GDPR and CCPA where applicable.

We may update our Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

  • Posting the new Cookie Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

For more information about how we handle your personal data, please see our Privacy Policy.